1. Service Overview
PropDesk provides tools to track properties, tenancies, rent, expenses, and compliance tasks for landlords in Ireland. This early access version is provided for testing and feedback. Features may change, and the service is provided "as-is" during this period.
2. Your Account
You are responsible for keeping your login credentials secure and must not share your password with others. You must provide accurate information when creating or updating your account.
PropDesk is intended for landlords operating in Ireland. You must be 18 years or older to create an account.
3. Subscription & Billing
PropDesk is free for landlords managing one property. Landlords managing more than one property can upgrade to a paid plan at €9 per month.
By subscribing, you authorise us to charge your selected payment method on a recurring monthly basis.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period and you will not be charged again.
We do not offer refunds for partial months.
Payments are processed securely by Stripe, a PCI-DSS Level 1 certified payment provider. PropDesk does not store your full payment card details on its servers.
If a payment fails or your subscription lapses, your account will remain accessible but certain features may become unavailable until your subscription is renewed.
4. Data & Records
You control the data you enter into the platform and are responsible for ensuring your records are accurate and up to date.
PropDesk does not verify the accuracy of tenancy, RTB, insurance, or financial data entered by you.
5. Tenant Data & Your GDPR Responsibilities
When you enter tenant personal data into PropDesk — including names, contact details, PPSNs, and lease information — you do so as the data controller for that data.
You confirm that:
- You have a lawful basis under GDPR to collect and process your tenants' personal data
- You have provided tenants with appropriate privacy information as required by Irish data protection law
- You will not enter tenant data beyond what is necessary for legitimate property management purposes
PropDesk acts as your data processor for tenant data, processing it solely on your instruction and in accordance with our Privacy Policy.
By using PropDesk to manage tenant data, you appoint PropDesk as your data processor for that purpose. We process tenant data only as necessary to provide the service and do not use it for any other purpose.
6. Acceptable Use
You agree not to use PropDesk to:
- Harass, intimidate, or unlawfully discriminate against tenants
- Store data beyond its stated property management purpose
- Circumvent or facilitate non-compliance with RTB, RPZ, or tenancy law
- Upload content you do not have the right to share
- Attempt to access, disrupt, reverse-engineer, or otherwise interfere with the platform
We may suspend or terminate accounts that breach this clause without notice.
7. Intellectual Property
All software, design, branding, and platform functionality associated with PropDesk remain the intellectual property of PropDesk.
These terms grant you a limited, non-exclusive, non-transferable licence to use the platform solely for property management purposes.
You may not copy, modify, distribute, resell, or otherwise exploit the service or any part of the platform without prior written permission.
8. Tenancy & Lease Management
Tenancy records, leases, and rent schedules are managed by you. You are responsible for ensuring lease dates, payment frequencies, and tenant details are correct.
The platform does not validate lease legality or enforce tenancy rules.
9. Rent Ledger & Payments
The rent ledger records payments you enter and calculates balances based on your data.
Partial payments, overpayments, and due amounts are shown for convenience and do not replace your official accounting, banking, or financial records.
10. Expenses & Receipts
Expense entries and uploaded receipts are stored for your internal use.
You confirm you have the right to upload any documents and that they do not contain sensitive third-party data without appropriate consent.
11. Insurance Tracking
Insurance details and expiry reminders are provided for planning purposes only.
You remain responsible for maintaining valid insurance coverage and verifying policy terms with your provider.
12. RTB & RPZ Compliance
The platform may help track Irish rental compliance tasks but does not provide legal advice.
You remain solely responsible for complying with RTB, RPZ, taxation, and all applicable Irish regulations.
Nothing in the platform constitutes legal, financial, or tax advice.
13. Notifications & Reminders
Reminders and notifications are provided to assist your workflow.
Delivery of notifications cannot be guaranteed and should not be relied upon as the sole method of compliance tracking.
14. Availability
We aim to provide reliable uptime, but the service may be interrupted for maintenance, updates, or infrastructure issues.
We may modify, add, or remove features at any time, particularly during early access, provided such changes do not materially reduce the core functionality of the service for paying users without reasonable notice.
We are not liable for service interruptions caused by events outside our reasonable control, including infrastructure outages, internet disruptions, or third-party service failures.
15. Data Retention & Deletion
You may export your data at any time from the Documents section.
If you delete your account, all data is permanently removed — including database records, uploaded files, and documents stored in cloud storage.
No personal data is retained after account deletion except where we are required to do so by law.
16. Liability
PropDesk is not liable for losses arising from reliance on the platform.
To the maximum extent permitted by Irish law, our total liability to you for any claim arising out of or in connection with your use of PropDesk — whether in contract, tort, or otherwise — is limited to the total fees paid by you in the 12 months preceding the claim.
We are not liable for indirect, consequential, or loss of profit claims under any circumstances.
17. Termination
You may stop using the service at any time by cancelling your subscription and deleting your account.
We may suspend or terminate accounts for misuse, security risks, non-payment, or breach of these terms.
18. Governing Law
These terms are governed by the laws of Ireland.
Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
19. Changes to These Terms
We may update these terms from time to time.
Material changes will be communicated via email or an in-app notice at least 14 days before taking effect.
Continued use of the service after that date constitutes acceptance of the updated terms.
20. Support
Support requests can be sent to support@propdesk.ie.
While we aim to respond promptly, response times are not guaranteed.
21. Contact
Questions or feedback? Email support@propdesk.ie.
See also: Privacy Policy