Getting started
Is PropDesk really free?
Yes. Your first property is completely free, with no credit card and no trial that expires. You can track rent, manage tenants and leases, store documents, keep on top of maintenance and use PropDesk's landlord tools. If you need to manage more properties, you can upgrade to Pro for €9/month.
Who is PropDesk for?
PropDesk is built for landlords in Ireland, from someone renting out a single property to landlords managing a larger portfolio. It gives you one place to keep track of your properties, tenants, rent, leases, documents, maintenance and important dates.
I use Excel to manage my properties. Is it hard to switch?
Not at all. You can add a property, tenant and lease in a few minutes, and add previous rent payments if you want to build up your rent history. If you already have your property records in Excel or another spreadsheet, get in touch and we'll help you move them over.
What do I need to get started?
Just an email address. Create your account, add your first property and you can start tracking rent and managing your rental straight away. No credit card required.
Managing your portfolio
Can I manage properties I own personally and through a company?
Yes. You can have different ownerships under the same PropDesk account and keep their properties separate. So if you own some properties personally and others through a limited company, you can manage them all from one login. You can also add multiple companies or other ownership entities.
Can I track rent payments and arrears?
Yes. PropDesk gives you a rent ledger for each tenancy, so you can see what's been paid, what's due and what's outstanding without maintaining a separate spreadsheet. You can also add past payments to keep a complete rent history.
Can I keep my leases and property documents in PropDesk?
Yes. You can upload and store leases and other property documents against the relevant property or tenancy. It keeps everything together, so you're not searching through old emails, folders and spreadsheets when you need a document.
Can I track maintenance and repairs?
Yes. You can log maintenance and repairs against a property, update their status and keep a record of work that's been done. Tenants can also report maintenance issues through their portal and attach photos.
Can my tenants use PropDesk too?
Yes, and there's no charge for tenants. Each tenant gets access to a secure web portal where they can view their balance, access their lease and submit maintenance requests with photos. There's no app for them to download.
Compliance
Does PropDesk help with RTB registration and landlord compliance?
Yes. PropDesk helps you keep track of RTB registrations and renewal dates, leases, insurance expiry and other important dates for your rental properties. You'll get reminders before key dates are due, so there's less to keep track of yourself.
Does PropDesk help with Rent Pressure Zone (RPZ) rules?
Yes. PropDesk helps you keep a record of rent changes and check rent increases against the rules that apply to the tenancy, including Rent Pressure Zone requirements where applicable.
Your data and billing
Where is my data stored?
Your data is stored in the EU. PropDesk's app and database run in Frankfurt, Germany, with backups in the same region, and uploaded documents are stored in EU-based storage. You can also export your data or delete your account when you choose.
Can I export my data?
Yes. Your records aren't locked into PropDesk. You can export your data whenever you need it, whether that's for your own records, reporting or to work with your accountant.
Can I cancel PropDesk Pro at any time?
Yes. There are no long-term contracts. You can cancel Pro from your account whenever you want, and you can export your data before you leave.